July 30, 2025

Claims Are the Moment of Truth—for the People We Serve and the Trust We Build

When I was a financial advisor, I knew what it meant to get “the call.” A...Read More ›
July 23, 2025

The Hidden Costs of “Build”: Why Buying the Right Solution Just Makes Sense

There’s always been a buzz around the "Build vs. Buy" debate when it comes to...Read More ›
July 15, 2025

The Claims Moment Is Strategic: A Playbook for Modernization Without Disruption

Transformation is sweeping across the insurance industry. Carriers are investing...Read More ›
June 27, 2025

Final Expense Claims

Final Expense Is High-Touch and Time-Sensitive—So Why Are We Treating It Like Just...Read More ›
Compliance Requirements in Insurance Companies
April 16, 2025

Compliance Requirements for Insurance Companies: A Humanomation® and AI-Ready Perspective

Compliance isn’t just a box to check—it’s foundational to running a responsible,...Read More ›
Humanomation Claims Processing
March 24, 2025

Beyond Automation: How Benekiva’s Humanomation™ is Redefining Claims Processing in Life, Annuities, and Long-Term Care

In the world of life insurance, annuities, and long-term care (LTC), every claim tells...Read More ›
AI-Powered Humanomation® in Annuity Claims
March 10, 2025

The Future of Annuity Claims: AI, Humanomation™, and the Shift Toward Frictionless Processing

The 2025 Insured Retirement Institute (IRI) Annual Conference isn’t just another...Read More ›
March 3, 2025

From Legacy to Leadership: How Established Life, Annuity and Long-term Care Companies Can Futureproof their Brand

In the world of insurance, brand strength is a formidable asset. Leading carriers that...Read More ›
Modernizing Insurance for Military and Veterans
February 28, 2025

The Insurance Industry’s Path to Modernization: Life, Long-Term Care, and Supporting Military and Veteran Communities

In today’s rapidly evolving insurance landscape, the need for modernization is more...Read More ›
Build vs. Buy Claims System
February 24, 2025

Let’s Get Real: Should You Build or Buy?

I've seen it firsthand. During my years processing claims and working closely with...Read More ›
February 19, 2025

When Every Day Counts: Why LTC Insurers Must Modernize Claims Processing Now

I’ve spent over two decades in the insurance industry—first as an agent, now on the...Read More ›
AI in insurance claims
February 5, 2025

The Imitation Game and the Future of Claims Modernization: The Humanomation® Revolution

This weekend I watched The Imitation Game—the 2014 film where Benedict Cumberbatch...Read More ›
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