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Insurance carriers can build technology platforms. The harder question is whether they should. Brent Williams explores the hidden costs of internal builds, technical debt, and why long-term success often comes from staying focused on core strengths while partnering for technology innovation.

Missy Cleary shares how her career in insurance led to a passion for better claims experiences...

Jes Vargas breaks down the seven most common pitfalls life and annuity carriers make in claims transformation—and what actually works...