The “Why” Behind Our Work
In 2014, I was a trusted financial advisor for a Fortune 500 insurance and investment company. As I sat in a continuing education class, I heard an alarming stat. The presenter explained that a very large number of life insurance policies go unclaimed for one reason or another. This fact seemed unimaginable to me at the time. I thought – how can so many policies go unclaimed? This question became my mission, to determine whether the statement was accurate, and if it could be solved. Due to my financial background, I believed (and still do) that life insurance companies want to pay claims – that is their number one priority. I assumed the issue could be a breakdown in communication amongst policyholders, life insurance companies, and beneficiaries.