Benekiva, Where Claims Meets Innovation
Benekiva Claims Platform
Life & Annuity Claim Solutions
Accident Claim Solutions
Long Term Care Claim Solutions
Disability Claim Solutions
20%
1 Million
40%
Addressing Claims Issues
Together, we redefine claims operations to create seamless, customer-focused experiences.
Outdated Technology Infrastructure
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Issue:
Legacy systems prevent rapid adaptation to market and client needs, holding carriers back.
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Solution:
Benekiva offers modern, agile, and scalable solutions that replace outdated technology, allowing insurance carriers to innovate faster and future-proof their operations.
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Benefit:
Stay competitive with a future-ready infrastructure that meets evolving customer demands and adapts easily to new requirements.
Claims Processing Challenge
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Issue:
Delays and inefficiencies in claims processing damage customer satisfaction and brand trust.
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Solution:
Benekiva’s automated, end-to-end claims platform speeds up the claims process, reducing cycle times and minimizing manual errors.
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Benefit:
Improve customer loyalty with faster, more reliable claim resolutions, enhancing policyholder satisfaction and retention.
Enhanced Servicing
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Issue:
Disconnected servicing processes create friction for customers and frustrate employees.
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Solution:
Benekiva streamlines servicing by unifying data and processes in a single platform, making servicing more efficient and customer-focused.
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Benefit:
Increase customer satisfaction and ease of interaction, thus reducing the risk of customer churn.
Operational Efficiency
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Issue:
High operational costs reduce resources available for growth and innovation.
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Solution:
Through automation and streamlined workflows, Benekiva optimizes operations, freeing up resources and lowering overall costs.
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Benefit:
Reduce operational expenses, allowing investment in growth initiatives and improved profitability.
Quality Outcomes Facilitated by Exceptional Technology
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Issue:
Lack of consistency and quality in claims outcomes affects customer trust and brand reputation.
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Solution:
Benekiva’s technology ensures high-quality, repeatable outcomes, powered by advanced automation and data-driven decision-making.
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Benefit:
Deliver a consistently superior experience, enhancing brand reputation and customer trust, while reducing rework and follow-up inquiries.
Customer Loyalty and Value
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Issue:
Inadequate investment in technology can erode customer trust and loyalty.
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Solution:
Benekiva’s platform fosters customer-centric service through automation, improving the overall experience and driving long-term customer loyalty.
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Benefit:
Secure a loyal customer base with reliable, fast service that meets customer expectations, driving growth through positive customer experiences.
Change in the Regulatory Landscape
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Issue:
Adapting to changing regulations can be costly and complex, especially with outdated systems.
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Solution:
Benekiva is designed to easily accommodate regulatory changes, from data security compliance to reporting requirements.
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Benefit:
Stay compliant without significant disruptions or costly upgrades, protecting the company from regulatory risks and enhancing agility.
Anytime, Anywhere, Any Device Operation
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Issue:
Traditional systems often restrict users to specific devices or locations, limiting flexibility and impacting productivity.
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Solution:
Benekiva’s cloud-based platform allows seamless access to claims and servicing functions from any device, empowering employees and policyholders to manage claims from anywhere.
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Benefit:
Empower your team and customers to conduct business on their terms, enhancing satisfaction and productivity by enabling anytime, anywhere access across all devices.
Changing Workforce Needs
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Issue:
The modern workforce expects intuitive, efficient tools that minimize tedious, manual tasks. Outdated processes can lead to employee dissatisfaction and turnover.
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Solution:
Benekiva automates routine tasks, reducing the administrative burden on employees and allowing them to focus on higher-value work.
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Benefit:
Increase employee retention and satisfaction by providing a streamlined, technology-driven work environment that meets the expectations of today’s evolving workforce.