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Benekiva Replaces Your Legacy Technology to Propel Claims & Servicing into the 21st century!

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How The Platform Works

The words “Insurance” and “Innovation” are never used together, but we strive to change that by removing the obstacles of disparate internal systems and manual workflows.
Benekiva’s SaaS technologies seamlessly connect to any legacy, out-of-the-box, or custom-built policy management system to provide a collaborative and automated single-platform solution.

A SINGLE-PLATFORM SOLUTION

Create an enhanced Customer and Associate experience with our powerful low-code/no-code platform, delivering end-to-end processing, integrating with the existing system, and automating to elevate the user experience for all.
The path forward doesn’t need complex, multi-year, multimillion-dollar implementations or extreme staffing change; it just takes the right solution.
Data & Resources
Our flexible API assimilates external data sources, 3rd party system, external payment system, claim processing mechanism, and other administrative tools into a single platform
Integration & Configuration
Upon integration and custom configuration, the carrier can manage wide range of activities, from policy administration, workflow system, and accounting to reporting, correspondence, and CRM

Frictionless Integrations Mean Carriers Realize the Value of Their Investment Sooner

A SINGLE-PLATFORM SOLUTION

BYOI Model – Bring Your Own Integrations is a data configurator, innovation gateway, and configuration rules-based system that quickly integrate with the carrier’s existing technology and embrace third-party partners. With our “Crawl, Walk, and Run” methodology, we implement a configurable platform for the frictionless and expedient claim processing.

INTEGRATE

The “Innovation Gateway” and “Data Configurator” seamlessly integrate with and consolidate multiple systems to be accessed anytime, anywhere, and on any device.

AUTOMATE

Automation is the key; therefore, Benekiva’s rules-based technologies automate manual processes for expediting efficient claims and policy servicing.

ELEVATE

The intuitive platform and self-service features elevate the end-to-end experience for policyholders, beneficiaries, agents, and associates, leading to better asset retention.

TAKE A PEEK AT OUR CLAIMS JOURNEY

FIRST CLAIM SEQUENCE

The first step is to acquire and assimilate claims received from various mediums to create a cohesive claim record.

This process identifies policy records and eligibility to be forwarded for FNOL and informs an insurance provider about policy claim activation.

CLAIMS WORKFLOW

The claims workflow follows automation and algorithm to initiate and process the claim.

Starting with receiving the claim intake form to assess whether it fulfills the requirement, each claim is assigned tags and remarks for further processing.

The files are assessed based on different criteria and forwarded for payment disbursement.

The payment is approved and reconciled, all in a handful of less-manual steps.

AUDIT REPORTS DATA

Each settled claim is audited for report data and stored in a claim packet, which can be downloaded in a readable format (CSV/PDF).

The system recognizes the settled claims to create batch settlements for record-keeping and future purposes.

BRING EVERYTHING TOGETHER

It syncs all aspects, making any claim processing quicker, more efficient, and free of mistakes.

The idea lies in recognizing each department's effort in the making a claim processing quicker, starting from claims, IT automation, and third-party administrator to customer service.

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Benekiva

5700 Westown Pkwy, West Des Moines, IA 50266

(515) 202-0862

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