Redefining Insurance with Human-Centered Automation

Founded by Brent Williams, in 2017 and headquartered in West Des Moines, Iowa, Benekiva began with a simple belief: that insurance can do better for people. Facing fragmented systems, outdated processes, and frustrating claimant experiences, our founders reimagined the entire approach. With that came Humanomation™—our promise to marry intelligent automation with real human empathy.

Today, our cloud-native, configurable platform supports life, annuity, and long-term care carriers with seamless claims and policy servicing—all built on principles of speed, transparency, and operational excellence. From modular AI engines to omnichannel access and audit-ready workflows, our mission is to help insurers deliver on their most important promise: peace of mind.

Benekiva’s SaaS platform, built with a beneficiary-first mindset, offers seamless, any-device access for everyone in the claims and servicing process. Its configurable, omnichannel solution empowers claimants, policyholders, associates, and agents to handle claims and policies effortlessly, while enabling carriers to process claims 24/7. As the only technology delivering next-generation, straight-through claims and policy servicing with asset retention capabilities, Benekiva integrates without custom code, allowing rapid implementation and minimal IT involvement. This efficiency enables insurers to reduce expenses, optimize resources, and focus talent on growth initiatives.