This on-demand panel features Andrea Iorio, Columnist, MIT Technology Review Brasil; Brent Williams CEO, President & Founder, Benekiva; Effi Fuks-Leichtag Chief Product Officer, NEXT Insurance; and Jackie Morales Senior Vice President, Chief Operating Officer, Security Benefit.
Here’s what you’ll learn:
Strategic Personalization:
- Insights into the strategic deployment of personalized experiences.
- Understanding how personalization contributes to heightened customer satisfaction.
Data Optimization:
- Leveraging data effectively to enhance customer experiences.
- Practical examples of successful data utilization strategies.
Transformational Journeys:
- Real-world experiences shared by industry leaders on their transformative journeys.
- Lessons learned from organizations that have successfully moved from good to great.
Sector-specific Strategies:
- Tailored strategies applicable across diverse sectors, including technology, insurance, and finance.
- Practical applications of the discussed concepts in various industry contexts.
Expert Perspectives:
- Unique insights from esteemed speakers with diverse backgrounds and expertise.
- Practical advice and actionable takeaways from seasoned professionals.
Customer Satisfaction Excellence:
- Understanding the keys to achieving excellence in customer satisfaction.
- Tips and strategies to implement immediately for measurable improvements.
Business Elevation:
- How to propel your business to new heights through refined customer experience strategies.
- Uncovering the secrets to moving beyond adequacy to achieve business excellence.
